Pricing

All prices listed are in CAD and all taxes are separate where applicable. Refund requests must be submitted to Payroll Connected 30 days post transaction date. Refunds will only be issued when there’s a failing by Payroll Connected was unable to provide satisfactory service, and refund processing may be subject to investigation by Payroll Connected and may delay refund payment up to 90 days or until the conclusion of the investigation. Transaction fees and associated fees are billed at the time of a payroll finalize through Bambora, Telpay, or other payment processing/merchant software. All other billings occur monthly on the last business day of the month or the first business day of the following month. All invoices from Payroll Connected are expected to be paid in full within 30 days of the billing date. Payroll Connected reserves the right to suspend the payroll finalization ability for accounts delinquent by 60 days or more from the billing date.

Every effort has been made by Payroll Connected to ensure that the laws of the provinces and territories where Payroll Connected is available are adhered to. Documentation is displayed where exceptions may apply and/or when the user’s actions are in violation of said laws. It is the user’s responsibility however to fully understand what their province’s and territory’s laws are and to adhere to them without the assistance of Payroll Connected. As such, Payroll Connected is free from any liability or consequence of user misuse of our software and/or circumvention of laws and/or standards, and/or violation of laws and/or standards. It is made clear to each new client what are the industry and general limitations of the Payroll Connected software and said limitations remain in place until such a time that documentation is released indicating otherwise. It is the business owner’s responsibility to notify all employees and/or partners and/or franchise owners/holders of the limitations of Payroll Connected so as to prevent incorrectly processed payroll amounts.